Return and Exchange Policy

At Premium Liquor Store, we understand that sometimes things are just not right. Maybe you got the bottle and thought it wasn’t what you aimed for, or maybe you even changed your mind. So we pledge to make returns and exchanges as smooth and trouble-free as possible.

Our return-and-exchange policy is based on mutual trust and flexibility; one can return the merchandise any time within 30 days for a full refund or replace it with an equally valued product-no questions asked.

We are cognizant that purchasing liquor online can sometimes be quite tricky, especially for items in the vintage or specialty categories within our portfolio of inventory. Hence, we include a product description in as much detail as possible, high-quality images of the items, and recommendations on these products by experts to help you make a decision. Sometimes, despite our best efforts, things simply do not work out.

That is where our dedicated customer service team steps in: ready to help, answer all your questions, and guide you through the process of returning or exchanging an item without hassle. Whether it be a damaged bottle or an exchanged gift, we are here to help.

At Premium Liquor Store, we work for the long-term relations with our customers. We think that this return and exchange policy should be the fundamental ingredient of such commitment. By giving them a flexible approach in which the customer is in the center, we want to win your trust and thus be loyal to us. So feel free to explore our collection, and be assured that with our return and exchange policy, you are always covered. If you are not thoroughly satisfied, neither are we. Let us assist you in finding the perfect bottle every time.